SPECIALISMSEmployee Experience Strategy and Design
Companies leading in EX see 4x higher profitability and 2x higher revenue growth than those lagging behind.
Dery & Sebastian, 2017
76% of employees now expect more from their employers, and 70% are rethinking what they want from work.
Workforce Institute, 2022
Burnout is skyrocketing - 1 in 3 employees experience symptoms that reduce productivity, often due to poorly designed EX.
Qualtrics, 2023
CREATING THE CONDITIONS FOR YOUR PEOPLE AND BUSINESS TO THRIVE.
Work isn’t just a job - it’s an experience. Employee Experience (EX) Strategy and Design is a radical shift from traditional HR practice. It centres employees at the heart of decision-making, moving beyond rigid policies and siloed initiatives to craft a holistic, human-first experience that unlocks higher retention, stronger performance and a workplace where people want to show up.
EX isn’t just HR’s job. It’s a business strategy. It connects culture, employer brand, leadership and customer experience (CX). We help organisations take a holistic, design-led approach - one that not only improves day-to-day work but drives long-term business impact.
WE REVEAL THE FULL EX PICTURE
Through EX audits, research and mapping, we uncover standout experiences and pain points, giving you the insight to create meaningful change.
WE DESIGN AN EX STRATEGY THAT DELIVERS RESULTS
Our approach is tailored to your sector, strategy, culture and operating model, ensuring it aligns with business goals and employee needs.
WE BRING EX TO LIFE - DELIBERATELY AND MEASURABLY
Using design thinking and employee insight, we create experiences that boost motivation, performance and culture - proving a tangible Return on Experience (RoX).
EXAMPLE SERVICES
EX AUDIT
Identifies your strongest EX enablers and the areas where employees need more support.
EX MAPPING
A full blueprint of how employees interact with your organisation - highlighting gaps and opportunities.
EX STRATEGY
A tailored strategy that integrates EX with your business, culture and operational model.
EX DESIGN
Applying design thinking to craft meaningful, effective employee experiences.
EX MATURITY SCALING
Assessing your EX maturity and building a roadmap for continuous evolution
EX TRAINING
Educating and inspiring your organisation with what an industry-leading employee experience looks like.
