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As an agency, we like to stay on top of the trends and it’s always fascinating looking at global retail trends which often lead the way. Retail Gazette have published their multi-channel predictions and priorities for 2015.
Multi-channel communications
You’ve guessed it – mobile, beacon technology, social payments and making the online experience more human using channels like twitter are all in there.
This article looks at what some of the top names in retail think is the way forward including web development manager at Paul Smith, CEO of Pets Pyjamas and multi-channel director at Snow + Rock.
Read more about multi-channel technology trends from Retail Gazette by clicking here.