McCann Worldgroup, along with its sister agencies, McCann Health and Weber Shandwick, has joined the…
Another great article from Forbes looking at the customer experience and what that means which ever sector you operate in.
Engage your employees, deliver the best customer experience
Your leaders are key to engaging the team and making sure you give them the attention and commitment to motivate them to deliver the best service. And in turn, they can deliver the best customer experience.
Key takeaway? You’ve heard it before…. Leaders and managers are key to employee engagement.