Head of Project Management Bristol

Are you a top-notch, proactive organiser with excellent communication skills? Could you manage, oversee and support the planning of all work through our Strategy, Creative and Design departments?


We are McCann Synergy, experts in employee engagement, working tirelessly to make work better and unleash the power of people in organisations to make a difference to people at work.

We’re an agency of our own, but also very much an extension of McCann Central, the UK’s largest integrated agency with over 500 individuals working together to help brands play a meaningful role in people’s lives.

We are also part of McCann Worldgroup, a global agency network that delivers culture-shaping work for some of the world’s biggest brands.

And to add to our awards shelf covering multiple awards for Agency of the year, innovation, and category accolades, not to mention McCann Central’s haul of awards in recent years at Cannes Lions, Clios, One Show, D&AD, LIAs, Golden Drum & Creative Circle Awards. Creativity really is at the forefront of everything we do.


A passionate people person, you’ll be responsible for leading our project management team to deliver an exceptional client experience for culture and employee engagement campaigns and projects on-time, to budget, and efficiently helping drive overall performance.

You will have responsibility for setting and achieving client-delivery targets as well as mentoring and inspiring a team of Project Directors and Managers that look after the delivery of all client work to achieve business goals as well as develop personally.

You will be involved in managing and driving overall financial/delivery dashboards to monitor and improve performance, oversee scoping and pricing of projects and co-ordinate PM resources to the full client portfolio. A solution-focused approach will ensure you problem solve between teams and work in the best way to ensure great delivery, fantastic service, and spot opportunities in our ways of working to be more efficient and effective.

You’ll act as a collaborator and integrator with other teams including Consultancy, Strategy, and Creative ensuring we’re individually brilliant and unbeatable as one.

This role is part of the McCann Synergy management team where you will contribute to the overall direction, support, and growth of the agency as it continues its growth aspirations.


Key responsibilities
  • Lead, motivate, support, and inspire the project management team to ensure brilliant, efficient execution of employee engagement projects and campaigns of the best creative and strategic quality, to time and budget.
  • Be a champion of exceptional client service, using your experience and knowledge to lead and build strong relationships with clients throughout delivery, fuelling the growth of project-led work.
  • Work in partnership with the Consultancy, Strategy and Creative teams to problem solve and ensure clients receive a seamless experience and internally we adopt a ‘one team’ approach.
  • Oversee, manage and drive improvements in the performance of our project and campaign delivery to agreed KPIs.
  • Ensure project management work is always of high quality, sign off project scopes created by team members, add value in the process to help deliver the best creative and strategic work, and ensure smooth implementation that client’s value.
  • Role model curiosity and collaboration and encourage all team members to ask questions, show enthusiasm, give that little bit extra when needed without being asked.

Other responsibilities

    • Manage resourcing and workflow within the project management team with accountability for utilisation and realisation targets, ensuring we adopt a flexible, service-led approach to project management and play to people’s strengths.
    • To support the Consultancy team to onboard new clients and maintain a fantastic level of service ensuring clients have easy access to the full range of McCann Synergy services, knowledge, skills and expertise.
    • Work alongside the Operations Director to develop and embed Agency processes, tools, templates, best practice delivery and new ways of working to ensure consistency, provide accurate reporting and help increase efficiencies within the agency.
    • Add value to the creative process, offering clear insight into employee and client expectations in delivery.
    • Take responsibility for embedding the Agency process into everything we do, be the advocate of efficiency, effectiveness, improved processes, and systems within the agency.

Core competencies

As Head of Project Management, you will demonstrate…

  • Being a positive, calm, solutions-focused, pragmatic thinker
  • Excellent and experienced people management skills with the ability to drive, mentor and develop team members
  • Excellent relationship skills with a focus on building client and colleague trust
  • Strong financial acumen and management
  • The ability to interrogate the client brief to scope projects and determine project team
  • Strong ability to manage workload, team capacity, and priorities across the department
  • The ability to structure and manage multiple workstreams
  • Strong internal communications and collaboration
  • Being a brilliant, supportive team player, willing to roll up your sleeves and get stuck into the detail when needed
  • Leadership of creative development process from idea to execution across all channels
  • Strong internal, cross-departmental working relationships at all levels
  • Strong presentation skills
  • The ability to solve problems and forward plan to avoid issues
  • Creative flair and experience of aligning creative and project management
  • Expertise and ownership of meetings at all levels
  • Lead the weekly Project Management status and delivery meeting
  • Strong negotiating skills at all levels
  • A willingness to offer time and energy to those who need it
  • A leadership style that inspires and motivates others, leading by example

Sound like your next challenge?

Apply online here – https://apply.workable.com/mccann-central/j/98DA42B098/