Account Director

We’re McCann Synergy, one of the UK’s leading specialist employee engagement agencies and we believe in the power of people. Ambitious brands trust us to help drive their people’s performance; delight customers, transform cultures and create change. We’re growing and ambitious, with a client list full of brands your mum’s heard of, and we’re looking […]

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We’re McCann Synergy, one of the UK’s leading specialist employee engagement agencies and we believe in the power of people.

Ambitious brands trust us to help drive their people’s performance; delight customers, transform cultures and create change. We’re growing and ambitious, with a client list full of brands your mum’s heard of, and we’re looking to get even bigger. That’s where you come in.

We’re on the lookout for an Account Director to lead the project delivery in one of our ‘client teams’. With a flair for building great relationships easily, you are responsible for the growth and management of a diverse client base. 

The role requirements

  • Proactively building strong relationships with clients, ensuring exceptional client service, proactivity and added value in all we do 
  • Identifying and converting opportunities to grow relationships and revenues for existing clients 
  • Supporting the Senior Consultant in putting in place client development plans 
  • Mentoring and developing Project Managers to deliver best-in-class client service and help them to be the very best they can be 
  • Working with the Senior Consultant to grow, develop and manage your client portfolio to hit revenue targets 
  • Supporting your team to deliver client projects and promote the full range of services 
  • Researching and preparing client proposals and pitch responses 
  • Writing and executing client briefs, inspiring the creative team throughout the process 
  • Presenting work to clients and prospects and taking feedback 
  • Financial management including forecasting, budgeting, reporting, analysis 
  • Keeping up to date with the latest employee engagement and customer experience trends, views and attitudes 

Account Director skills and personal qualities: 

  • Positive and upbeat, full of energy with an entrepreneurial mindset 
  • Proven track record of developing and growing client accounts
  • A strong relationship builder, solutions-focused, with a proactive, enthusiastic and consultative approach. Motivated to deliver the very best for your clients you will quickly understand their business and identify areas in which you can add additional value and further support. 
  • Agency experience with excellent knowledge of both digital and offline channels. With a keen eye for the latest trends, your fresh thinking and creative ideas will engage and excite your clients 
  • Employee communications would be great too! 
  • Excellent leadership and people skills with the ability to drive, mentor and develop the team. 
  • Strong financial acumen to meet sales targets, provide forecasting, financial reporting, analysis and make sound financial decisions. 
  • A collaborative team player prepared to roll your sleeves up, with dedication and passion for the role. 
  • Access to a car that can be used for work purposes and a full driving license 

Benefits 

In addition to a competitive salary, we are committed to creating a brilliant environment for all our people. This includes benefits such as 28 days of holiday, plus the opportunity to take additional fully paid leave, enhanced pension contributions, private healthcare, life assurance, and much more. 

A culture of learning and development is also central to our ethos, so you’ll have access to industry-leading training and development programmes, plus you’ll get to work closely with the world’s biggest media partners to access exclusive features and products. 

Most importantly, you’ll be part of a fun and collaborative team and you’ll work in an environment where you are supported and developed. 

Our commitment to equal opportunities

For us, diversity is a business imperative – one that must be embedded into every aspect of how we operate in order to drive success. Simply put, we believe an encouraging and inclusive environment makes sound business sense.

As a globally integrated community that influences and shapes culture, it’s vital that the talent mix in our agencies encompasses all dimensions of diversity, and that we demand the same of the people we work with.

Conscious inclusion encompasses social, cultural and cognitive differences and cultivates an ethos of belonging, connection and shared purpose. It is the integration of this philosophy that allows us to create meaningful experiences for our employees, drive better business practices with our vendors and clients, and ultimately lead with purpose.

Sound like you? Apply online here!

https://apply.workable.com/mccann-central/j/B595CF8F94/apply/ 

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